Legal

Data Deletion Request

Authentify — operated by Diggit

GDPR / WhatsApp Compliant
7-day processing guarantee

Your Right to Delete Your Data

You have the right to request the deletion of all personal data we hold about you. This includes your phone number, email address, location history, scan history, loyalty points, and any reports you submitted.

How to Submit a Deletion Request

1
Send an email to the address below with the subject line: "Data Deletion Request"
2
Include your WhatsApp phone number (with country code, e.g. +92 300 1234567) in the email body
3
We will process your request within 7 business days and send you a confirmation

What Gets Deleted

📱
Phone number and profile information (name, email, address)
📍
GPS location data
🔍
All product scan history and verification logs linked to your number
🎁
Loyalty points balance and transaction history
🎟️
Any coupon redemptions associated with your account
🚨
Any counterfeit product reports you submitted

Note: Deletion is permanent and cannot be undone. Any accumulated loyalty points will be forfeited upon deletion. Anonymized aggregate analytics data (with no personally identifiable information) may be retained for statistical purposes.


Response Time

2
Business days to
acknowledge your request
7
Business days to complete
deletion after verification

Contact

For any questions regarding data deletion:

✉️
Authentify by Diggit authentify@diggitglobal.com Company: Diggit
📅

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